Skip to main content

Spring Open House, May 15thSee Details

Career Insights

The Difference Between Empathy & Sympathy

Concorde Staff

Concorde Staff

Share:
Updated March 1, 2016. The information contained in this blog is current and accurate as of this date.
empathy vs. sympathy

Many people are drawn to a health care career because they naturally care about others. It can be very rewarding to be there for someone during the time of greatest need.

For those who are caretakers and nurturers by nature, it can be very easy to become emotionally invested in the pain and suffering of your patients.

But there's a difference between sympathy and empathy, and understanding the appropriate time and place for each will help you be more effective, whether you pursue an associate in nursing, choose to become a respiratory therapist or something entirely different.

The Basics of Emotional Reactions

It's very normal and healthy to feel upset when others are in pain. These feelings usually manifest themselves as pity, empathy, and sympathy.

Pity is the most distant reaction to hearing about another person's distress. Pity implies that the person is helpless and makes no effort to help them improve his or her situation.

The Role of Sympathy

It's hard not to show sympathy for someone in pain if you are a generally caring and compassionate person. Sympathy shows that you're making an effort to care and that you do genuinely want the other person to feel better.

The feeling of sympathy is what makes you able to say the most appropriate things to someone who is suffering. For example, you might tell a patient you know what they're going through is difficult, but because your feelings are more abstract, the other person may not feel like you really "get it."

The Role of Empathy

Empathy is another reaction to seeing others in pain, but it requires active listening and reliving personal moments. Empathizing with someone means you are able to put yourself in his or her shoes and imagine what they are feeling.

Sometimes you are able to do this because you have actually experienced what the other person is going through, which makes you very relatable. Whereas sympathy is an appropriate and acceptable acknowledgment that someone is suffering, empathy builds a connection with that person.

Being empathetic is non-judgmental and requires you to set aside your own concerns as you try to understand the mindset and emotions of another person. When we are motivated by empathy, it makes us much more effective in a health care career.

Research shows that empathetic communication from physicians leads to greater patient satisfaction. As a partner in the health care process, your empathy can also improve your patients' experiences.

Appropriate Reactions in Health Care Career

As a person in a health care career, it can be very easy to become overwhelmed by the amount of pain you witness every day.

Finding a balance between appropriate empathy and not allowing it to consume you is a challenge that takes time and discipline to develop.

When your natural desire to help people is leading you to a health care career, you'll get the right start at Concorde.

Take The Next Step Towards a Brighter Future

We have a Concorde representative ready to talk about what matters most to you. Get answers about start dates, curriculum, financial aid, scholarships and more!

  1. Program length may be subject to change dependent on transfer credits and course load. Please refer to current course catalog for more information. Concorde does not guarantee admittance, graduation, subsequent employment or salary amount.

  2. Professional certification is not a requirement for graduation, may not be a requirement for employment nor does it guarantee employment.

  3. Financial aid is available to those who qualify but may not be available for all programs. Concorde does not guarantee financial aid or scholarship awards or amounts.

  4. Clinical hour requirements and delivery may vary by campus location and may be subject to change. Concorde does not guarantee clinical site assignments based upon student preference or geographic convenience; nor do clinical experiences guarantee graduation, post-clinical employment or salary outcomes.

  5. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment.