A career as a medical office assistant is ideal for people who want to assist patients but lack the desire to be a clinician, directly providing medical care. Medical office assistant certification provides students with the opportunity to acquire the skills required to find meaningful employment after graduation. The perfect medical office assistant is detail-oriented, organized and friendly. Depending on where he or she works, the medical office assistant might be asked to wear many different hats as every day is different when you’re in the business of taking care of individuals in need.
On any given day, a medical office assistant will organize files, prepare paperwork for patients, schedule appointments and support office staff. Since most offices have moved from paper to electronic files, it’s important for the person in this role to be relatively savvy when it comes to basic computer applications. You might be expected to create spreadsheets, manage databases, prepare reports and liaise with insurance companies.
Most medical offices are fast-paced, demanding environments. Patients might be unreasonable and demanding at times, and the person in the medical office assistant role must be able to keep their composure even in stressful situations. As a medical office assistant, you will work directly with patients, physicians and nurses, and having an ability to take orders. In addition, being able to take initiative is necessary for someone in this role. In most offices, the specific job duties of the medical office assistant will increase over time, with experience, and depending on the office there might be a chance to become more specialized over time.
When looking for a program through which to earn your medical office assistant certification, we recommend looking for a school that offers a program with a relatively quick completion time and a program that trains its students with the practicalities of the job. Your time is valuable, and you might as well spend your time in a medical office assistant program that will teach you the practical skills you need to succeed in this demanding, fast-paced career.