When we think of careers in health care, many of us automatically think of the clinical roles, including doctor, nurse and medical assistant. It’s important to remember that there are many health care professionals who work behind the scenes to deliver efficient, quality, personalized care to patients. Medical office administrators serve on the “front lines” of health care, providing a seamless experience for a patient’s experience at the doctor’s office.
If you are considering a career in medical office administration, it is important to first consider the education, job duties and benefits associated with this career path. Before investing money and time in formal education to prepare for a career in medical office administration, it is wise to take an inventory of your personal strengths, interests and innate gifts. A medical office administrator needs to be organized, must work well under pressure, and provide a friendly face as one of the first points of contact for patients. Navigating conflict with insurance companies and patients is all in a day’s work.
What to expect from the program? A formal medical office administration program will include everything from education on medical vernacular to basics of insurance coverage to education on the office’s software platforms to scheduling patient appointments. While a formal certificate is not required and plenty of professionals slip into medical office administration roles with simple on-the-job training, formal education can increase the chances of a professional being able to find employment, especially if he or she has no connections in the field.
Many of us worry about job security, whether we are entering the workforce for the first time or making a career transition. Fortunately, medical office administration is expected to grow as a career. According to the Bureau of Labor Statistics, employment of MOA positions is projected to increase 20 percent from 2016-2026. Concorde Career College has an outstanding program in medical office administration that can equip you with all of the skills you need to be “career-ready,” allowing you to hit the ground running the minute you graduate.