While researching administrative careers within health care, your results will include everything from public health educator to hospital administrator to medical office professional. Many do not realize that “behind the scenes” health care careers can be just as rewarding as careers where hands-on interaction with patients is central to the work. A medical office professional is, in many cases, the glue that holds a practice together. A fast-paced and multi-faceted position, the medical office professional keeps the operation going. Because of this, strong interpersonal skills and attention to detail is necessary for an individual in this position. With those qualities as groundwork, the changing landscape of health care can be taught to individuals in a program like Concorde Career College’s Medical Office Administration program.
The Duties of a Medical Office Professional
The doctor’s office can be an anxiety-provoking experience for many patients. As a medical office professional, your main job is to ensure an efficient and positive experience for patients. Depending on the position, your role might include greeting patients, scheduling appointments, maintaining and updating records, work with insurance companies, correspond with pharmacies to make sure orders are submitted and other duties associated with billing. A medical office professional is asked to wear many hats, which is why a flexible personality and willingness to help is key.
Students who graduate from a program specifically for medical office administration have higher chances of becoming employed by a hospital, clinic, nursing home, or hospital compared with candidates who have no previous experience or insight into how an efficient health care facility runs. The main benefit of pursuing a program like the medical office professional program offered through Concorde is that students are trained in a very specific area. You are not pursuing education in philosophy or English or history, areas which are fascinating but do not equate to a specific career after graduation. Completing a program to become a medical office professional gives students the peace of mind knowing that there will be a need for what they are learning after graduation.