How MOPs Are Changing in the Digital World

medical office professional

Technology has touched – and not in subtle ways – just about every aspect of humans’ lives. It changes how we schedule our days, how we transport ourselves to and from work, and mostly how we go about our jobs. Perhaps nowhere has technology changed things more than in the health care industry. And, perhaps no other field in health care has been changed as drastically by technology as the Medical Office Administrator or Medical Office Professional.

Concorde’s training programs and curricula has changed to accommodate the sweeping technological updates of the profession, so we thought what better time to chronicle exactly what some of these changes entail. Drew Hendricks, a tech writer with The Huffington Post, detailed many of these changes in a May 2013 blog entitled, “How Technology is Changing the Medical and Health Care Field.”

The Medical Office Professional and electronic medical records

The Medical Office Professional who works with medical billing and coding know the strides technology has made. In the last few decades, medical billing and coding has switched from being a paper-based system to a computerized format. Under HIPAA laws, medical practitioners had to develop new software in order to send out electronic bills.

Doctors are benefiting immensely from the drive toward electronic medical records. With one touch of a button, doctors can access all the care a patient has ever received and can figure out possible illnesses. Another benefit of this new technology is that it enables statistical documentation of the whole population. It also can help to make the health care system more transparent and can be integrated with reimbursement data. As the health care system changes, this will prevent unnecessary costs and make it easier to get the reimbursements needed to treat a patient.

Other areas of change

Of course, Medical Office Professional is just one area greatly affected by technological advancements.

Population science, the study of health and illness within groups, has moved from public health workers embarking on studies during outbreaks to using new technology to evaluate patients on a large scale. By evaluating patients on a large scale, physicians can look at the death rate, life span and frequency of illness throughout the health care system. Population science can allow doctors to look at a large-scale way to cure epidemics instead of just treating an individual.

The ICD-10, the latest revision of the International Statistical Classification of Diseases, allows illnesses, unusual findings, external causes and symptoms to be coded. It encompasses 14,400 different codes as well as additional sub-classifications. In the U.S., the ICD-10 includes additional codes that amounts to a total of 76,000. This tool is able to trace diagnoses and allows a country to track its morbidity rate. It is used to retrieve and store diagnostic information.

Which brings it all back to the Medical Office Professional. With all this new ability to retrieve data, it only increases the need for qualified administrators to organize and disseminate that information. Meaning – increasing technology should make for good job security for the Medical Office Professional for years to come.

pharmacy technician

Follow Concorde on Social Media

Lucy Vang | Medical Assistant Graduate

“Concorde was one of my best vehicles that helped me gain the confidence I needed to change my life. … It all started with a vision, a will and Concorde.”

Davina Thomas-Clark | Medical Assistant, Vocational Nurse graduate

“I have taken the MA program and the LVN program. Concorde is a wonderful school. There is a difference between passion and a paycheck, and most of my instructors had a passion for what they do. The program was challenging but well worth it. I love this college!”

Kontessa Brown | Dental Assisting Graduate

“I think it’s an amazing school. When I sat down for boards, I felt more than adequately prepared. If you put the work in, your success is almost guaranteed.”

Jamie Troccoli | Medical Assistant graduate

“I am eternally grateful to Dr. Lu-Ping Gamble at the Garden Grove campus. They not only lit a spark, they lit a torch in my heart that shall burn forever! My education changed my life and has had a huge positive impact on the person I am today.”

Trenisha Jones | Dental Assistant Graduate

“I decided to go to school because I was tired of working dead-end jobs. … When I found out I was pregnant, I realized that I needed a better life for me, for my child, for my husband, and just to better myself.”